Patients & Visitors

Coronavirus (COVID-19) Information & Resources

To help protect our patients and employees, any individual who is not an immediate family member of a patient is asked not to visit CaroMont Regional Medical Center, Birthplace or Courtland Terrace. Visitor restrictions for those under the age of 13 also remain in place. Learn more.

If you have traveled outside of the United States in the last 21 days and have a fever, cough and shortness of breath, please DO NOT go to a doctor's office, Urgent Care location or Emergency Care location without first calling to get instructions to receive care. If you have an emergency, please call 911.

As a valued patient of CaroMont Health, we respect and appreciate the trust you place in our doctors, nurses and team members. With much information (and in some cases, misinformation) about Coronavirus|COVID-19 available online and in the media, we would like to answer a few frequently asked questions and share tips to help you prepare and protect your family.

What is coronavirus disease 2019 (COVID-19)?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

How does COVID-19 spread?

The virus that causes COVID-19 probably emerged from an animal source, but is now spreading from person to person. The virus is thought to spread mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It also may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. Learn what is known about the spread of newly emerged coronaviruses by clicking here.

What are the symptoms of COVID-19?

Patients with COVID-19 have had mild to severe respiratory illness with symptoms of:

  • fever
  • cough
  • shortness of breath

How can I help protect myself?

People can help protect themselves from respiratory illness with everyday preventive actions.

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • ​Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • If you are sick, to keep from spreading respiratory illness to others, you should stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

If I think I have contracted or been exposed to COVID-19, what would I do?

If you think you have or have been exposed to COVID-19, you should first call the North Carolina Department of Health and Human Services at 866-462-3821 or your local Department of Health and Human Services.

DO NOT go directly to your doctor's office or an urgent care location without first calling to alert them to your possible COVID-19 exposure or infection. They can provide guidance on what steps to take so you receive care but do not accidentally expose others.

How can I support COVID-19 efforts at CaroMont Health?

To learn how you can support COVID-19 efforts at CaroMont Health, please click here.

The following resources provide up-to-the-minute updates and information about COVID-19:
Centers for Disease Control and Prevention
North Carolina Department of Health and Human Services
Gaston County Department of Health and Human Services

Source: Centers for Disease Control and Prevention