Patients & Visitors

Customer Service

Please feel free to reach out to our Customer Service associates if you have any questions prior to, during or after your stay. Our trained financial consultants can help you navigate your bill, answer questions and set up payment arrangements.

Billing Office: 704.834.2931
Assistance is available Monday through Friday between 8:30 a.m. to 5:00 p.m. for any questions or concerns you have about your patient bill after services have been rendered. Customer Service representatives can also be found at the hospital at the Admissions and Registration desk on the B level of the Rotunda located off of the parking deck.

Pre-Registration: 704.834.2914
You may pre-register for future visits Monday to Friday between 8:30 a.m. to 9:00 p.m. Please have your physician order and insurance card in front of you when you call.

CaroMont Medical Group Billing Office:
For assistance with CaroMont Medical Group billing, please contact your physician's office or call 704.834.2450.