Health Insurance Plans

Note: CaroMont Regional Medical Center will care for all emergency patients regardless of their insurance policy or ability to pay.

The following list represents commercial health insurance, Medicaid and Medicare options for CaroMont Regional Medical Center, CaroMont Specialty Surgery, CaroMont Imaging Services, CaroMont Health Lincoln Cancer Center, and CaroMont Endoscopy Center. This information is subject to change at any time. Prior to obtaining services, or as soon as possible thereafter, please contact your insurance company to verify your insurance coverage and confirm the availability of benefits. At the time you receive services, you should also confirm that the hospital, your physician and any other health providers who might send you a bill accept your insurance and participate in your plan. To inquire about an option, contact your employer, broker or call 704.834.2931.

• AARP Medicare
• Aetna
  ◊ Aetna CVS Health
  ◊ Aetna NC Preferred
  ◊ Aetna Network Plans
  ◊ Aetna CareLink - CaroMont Health
  ◊ Aetna Connected NC
  ◊ Aetna Leap - CaroMont Health
  Aetna recognitions in the following programs:
  ◊ Aetna Institute of Quality for Cardiac Care
  ◊ Aetna Institute of Quality for Total Joint Replacement
• Aetna Medicare
• Beech Street
• Bright Health
• Blue Medicare
• BlueCross BlueShield of North Carolina
  ◊ Blue Select Network
  ◊ Blue Value Network
  ◊ Blue Advantage
  ◊ Blue Options
  BlueCross BlueShield recognitions in the following programs:
  ◊ Blue Distinction Center for Maternity Care
  ◊ Blue Distinction Center for Knee and Hip Replacement
  ◊ Blue Distinction Center for Spine Surgery
• BlueCross BlueShield of South Carolina (via Blue Card)
• ChoiceCare Network PPO
• CIGNA
  ◊ CIGNA Center of Excellence for Vaginal Delivery
  ◊ CIGNA Center of Excellence for C-Section Delivery
  ◊ CIGNA Center of Excellence for Joint Replacement
  ◊ CIGNA Center of Excellence for Pulmonology Medical
  ◊ Highest CIGNA Quality Ratings for Gall Bladder Removal and Spinal Fusion
• CIGNA Medicare
• Coventry Advantra
• First Health
• Gaston Hospice and Grief Counseling Services
• Healthgram
• Hospice and Palliative Care of Cleveland County
• Humana
• MedCost
• MultiPlan
• North Carolina State Health Plan
• OneNET (formerly Alliance PPO/MAMSI)
• Premier Health, Inc.
• Private Healthcare Systems (PHCS)
• United HealthCare
• United HealthCare Medicare
• Veterans Choice Program

Medicare

For people 65+ years old and eligible disabled individuals, CaroMont Regional Medical Center, CaroMont Specialty Surgery, CaroMont Imaging Services, CaroMont Health Lincoln Cancer Center, CaroMont Endoscopy Center, Courtland Terrace and Gaston Hospice accept all Medicare, Medicare Private Fee for Service and some Medicare supplemental insurance policies. To inquire about an option, please call 704.834.2931.

• Original Medicare
• AARP Medicare
• Aetna Medicare
• Blue Medicare
• CIGNA Medicare
• Coventry Advantra
• Humana
• United HealthCare Medicare

CaroMont Health Facilities participate per the terms and conditions of Private Fee for Service Medicare plans. However, please confirm upon registration and scheduling with your individual physician on status of participation.

Medicaid

CaroMont Health facilities accept North and South Carolina Medicaid.

The following list represents NC Medicaid health plan options. This information is subject to change at any time. Prior to obtaining services, or as soon as possible thereafter, please contact your insurance company to verify your insurance coverage and confirm the availability of benefits. At the time you receive services, you should also confirm that the hospital, your physician and any other health providers who might send you a bill accept your insurance and participate in your plan. To inquire about an option, contact the NC Department of Health and Human Services at 1.833.870.5500 or call 704.834.2931.

• AmeriHealth Caritas
• Carolina Complete Health – Primary Care Provider services are NOT covered at CaroMont Health
• HealthyBlue
• United HealthCare Community Plan
• WellCare of North Carolina

The Medicaid program in North Carolina is changing for nearly all Medicaid patients. In the future, most patients who receive Medicaid will be required to choose a health plan that is best for them. A health plan offers a network of doctors, hospitals and other providers who work together to care for patients. NC Department of Health and Human Services will send a letter to current Medicaid recipients with instructions on how to enroll. To learn more about North Carolina's new Managed Medicaid program, please visit https://ncmedicaidplans.gov/learn, https://ncmedicaidplans.gov/learn/get-answers or call 1.833.870.5500.

CaroMont Health will continue to provide updates on this website regarding our participation in NC Managed Medicaid.

Tricare

• Click Here for Tricare information.

Billing

The business office is located on the lower level of the Birthplace. Financial representatives can help you with any question about your bill. Call them at 704.834.2931.

• Make an Online Payment