News and Information

COVID-19 Visitor Restrictions and Screening | CaroMont Health


To help protect the health of our patients and employees, CaroMont Health has implemented the following visitor restrictions and screening requirements for all CaroMont Health facilities, including CaroMont Regional Medical Center, the Birthplace and CaroMont Medical Group clinics. Restrictions are in accordance with the latest guidance from federal, state and local health officials and are aimed at helping control the spread of respiratory illnesses, like Coronavirus (COVID-19).

Mandatory Patient and Visitor Requirements:

  • Health and Temperature Screening: All individuals entering a CaroMont Health facility are required to answer health screening questions and have their temperature checked prior to entry.
  • Masks/Face Coverings: All individuals must wear a mask or face covering when entering, when inside and when exiting all CaroMont Health facilities.

CaroMont Regional Medical Center
No visitors are permitted at CaroMont Regional Medical Center.

In the following circumstances, exceptions to these restrictions may be permitted to allow one visitor/caregiver per patient for the duration of their stay:

  • Minors under age 18 (parent or guardian)
  • Patients entering the Emergency Department (main hospital campus and Mount Holly emergency center)
  • Patients in the intensive care unit (ICU)
  • Patients with disruptive behavior, altered mental status, developmental delays, impaired mobility or impaired memory in which a caregiver is necessary for care and decision-making
  • Patient who have communication requirements (hearing impairment, native language for which interpretation is not available)
  • Patients who need a healthcare decision maker in the room
  • Patients undergoing inpatient or outpatient surgeries or procedures that require sedation or anesthesia
  • Patients who are at the end-of-life (exceptions at the discretion of clinical leadership)

Permitted visitors must check in and will be screened for symptoms of COVID-19 (including a temperature check) before entering the hospital. For the safety of patients and employees, visitors are only allowed to trade off with another person once every 24 hours.

The Birthplace at CaroMont Health
Obstetric patients going to the hospital may have one partner and one birth support person accompany them. Visitors will be screened for symptoms of COVID-19, including a temperature check, and must check in using photo identification.

CaroMont Medical Group

  • Only patients are allowed inside physician offices and Urgent Care locations.
  • Minors under the age of 18 may be accompanied by one parent or guardian.
  • Patients who require assistance may be accompanied by one caregiver or legal guardian.
  • All individuals entering a CaroMont Medical Group clinic will be screened for symptoms of COVID-19 and are required to wear a mask or face covering for the duration of their visit.

If patients are experiencing symptoms of COVID-19 (fever, cough, shortness of breath) and have been exposed to someone with a suspected or confirmed case of the virus, they are asked to call before visiting any CaroMont Medical Group office or Urgent Care location.