News and Information

CaroMont Health Implements Additional Visitor Restrictions


GASTONIA, NC – To help protect the health of our patients and employees, CaroMont Health will expand visitor restrictions for CaroMont Regional Medical Center, the Birthplace and CaroMont Medical Group. Restrictions are in accordance with the latest guidance from federal, state and local health officials and are aimed at helping control the spread of respiratory illnesses, like Coronavirus (COVID-19).

Beginning Thursday, March 18 at 6:00 a.m., the following visitor restrictions will be implemented and remain in place until further notice:

CaroMont Regional Medical Center
The following patients may have one visitor:

  • Minors under age 18 (parent or guardian)
  • Patients in the intensive care unit (ICU)
  • Patients with disruptive behavior, in which a family member is key to their care
  • Patients who have altered mental status, developmental delays or caregiver need (mobility, impaired memory)
  • Patient who have communication requirements (hearing impairment, native language for which interpretation is not available)
  • Patients who need a healthcare decision maker in the room
  • Patients who are at the end-of-life (exceptions at the discretion of clinical leadership)

No other visitors will be permitted in the hospital. Permitted visitors must check in using photo identification and will be screened for signs and symptoms of COVID-19 before entering. Entrances and exits to CaroMont Regional Medical Center will be limited to centralize traffic of patients, visitors and employees. All nonessential doors will be temporarily closed.

The Birthplace at CaroMont Health
Obstetric patients going to the hospital may have one partner and one birth support person accompany them.

  • Visitors will be screened for symptoms of COVID-19 and must check in using photo identification.

CaroMont Medical Group

  • Only patients are allowed inside physician offices and Urgent Care locations.
  • Minors under the age of 18 may be accompanied by one parent or guardian.
  • Patients who require assistance may be accompanied by one caregiver or legal guardian.

If patients are experiencing symptoms of COVID-19 (fever, cough, shortness of breath) and have been exposed to someone with a suspected or confirmed case of the virus, they are asked to call before visiting any CaroMont Medical Group office or Urgent Care location.

“This is an unprecedented time in our country and in our community, and we must take extraordinary measures to keep our patients, employees and visitor safe,” said Dr. Todd Davis, Chief Medical Officer for CaroMont Health. “We understand the impact this will have on patients and their families, and we truly empathize with them. The more we do to help control the spread of COVID-19, the sooner we will be able to return to normal processes and procedures – at the hospital and in our community.”

On March 11, CaroMont Health joined six other health systems, including Atrium Health, Blue Ridge Health, Cone Health, Novant Health, Randolph Health and Wake Forest Baptist Health, in enacting visitor restrictions that only allowed visitation by immediate family members and legal guardians. The move to tighten restrictions comes in response as the number of cases in North Carolina and the Charlotte region continues to grow. As the situation is rapidly evolving, CaroMont Health will take additional steps to help control the spread of the virus as necessary.

Categories: Recent News, Health, COVID-19