The annual hospitals report from Business North Carolina dives into the
data to determine which medical centers are most successful at their fundamental
goal: providing quality care for patients. The result is
Business North Carolina’s 2019 Best Hospitals list.
The list is calculated by the hospitals’ performance in 25 metrics,
including information provided by the U.S. Centers for Medicare &
Medicaid Services. We examine patient-satisfaction surveys, rates of commonly
acquired hospital infections, and readmission and death rates for common
procedures. Also considered are safety report cards from The Leapfrog
Group, a Washington, D.C.-based nonprofit, and ratings from insurer Blue
Cross and Blue Shield and
U.S. News & World Report. We rank the state’s adult, acute-care medical centers with at least
50 beds, excluding specialty and psychiatric hospitals.
While the top two performers on this year’s list employ a combined
18,000 people and include about 1,500 beds, the list shows that being
part of a large, multihospital system isn’t a requirement to perform
at a high level. In four of the last five years, CarolinaEast Medical
Center in New Bern has landed in the top five, while CaroMont Regional
Medical Center in Gastonia has appeared three times.