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North Carolina Hospital Association Recognizes CaroMont CEO for Commitment to Quality and Patient Safety


CEO Champion Doug Luckett Receives Award for Putting Patient Safety and Quality First

CaroMont Health CEO Doug Luckett was honored by the North Carolina Hospital Association (NCHA) for outstanding commitment to quality improvement and patient safety as part of a three-year national Patient Protection Initiative sponsored by the U.S. Centers for Medicare and Medicaid Services.

Hospitals and hospital systems participated in the program through 27 different Hospital Engagement Networks (HENs) across the country focused on reducing patient harm and eliminating unnecessary hospital readmissions. This national effort, which concluded in December 2014, resulted in improved care outcomes for patients and overall savings in health care spending. In its preliminary report, the HHS Agency for Healthcare Research and Quality estimated that the Partnership for Patients initiative had saved between $3 and 4 billion in patient harm and readmissions, and that more than 15,500 deaths were averted.

“Above all, our patients are our number one priority demonstrated by our continued commitment to quality improvement and patient safety,” said Doug Luckett, President and CEO at CaroMont Health. “Our Patient Safety Team serves an integral role in ensuring continuous improvement projects are identified and executed to assure quality health care and performance is consistently delivered across the health care system.”

CaroMont Health implemented several quality and safety initiatives resulting in improved outcomes for patients over the three-year span. Examples of internal projects include enhanced collaboration between Infection Prevention and Organizational Effectiveness departments in order to create more standardized processes, as well as the implementation of nursing education across the organization. Additionally, CaroMont continues to seek opportunities to strengthen its partnerships with community networks to glean best practices and cutting-edge techniques in order to reduce infections and harm events.

NCHA President Bill Pully presented awards recognizing four CEO Champions during the association’s annual Winter Meeting in February. CEOs were selected through nominations from each of the four HENs operating in North Carolina: Carolinas Health System, Premier, Lifepoint, and the joint HEN between North Carolina and Virginia, NocVA. CaroMont Health was part of the Premier HEN.

“What we learned through the HENs, as we have seen time and time again, is that implementing quality improvement programs takes dedication and that success depends on having a sincerely engaged leader who champions the work by providing resource support and clear expectations of staff,” said Pulley.

The Centers for Medicare and Medical Services recently announced the launch of a second round of Hospital Engagement Network contracts to continue the work of reducing preventable hospital-acquired conditions and readmissions.


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CaroMont Health CEO Doug Luckett (center) was honored recently by the North Carolina Hospital Association (NCHA) as a champion for healthcare quality and patient safety. NCHA President Bill Pully and outgoing NCHA Board Chair Bill Paugh presented the award.