News and Information

NCQA Recognizes Quality, Patient Focus


CaroMont Health’s patient focus has been recognized by the National Committee for Quality Assurance. The NCQA announced that seven CMG primary care practices received Level 3 recognition from the Physician Practice Connections–Patient-Centered Medical Home program (PCMH). Patient-Centered Medical Home is a model that emphasizes care, coordination and communication. Research shows medical homes can lead to higher quality, have lower costs and improve patients’ and providers’ reported experiences of care.

“We are very excited, as Level 3 is the highest recognition you can receive,” said Christina Huitt, Director of Quality Improvement with CaroMont Medical Group. “CaroMont Health recently made the US News & World Report’s ‘Best Hospitals’ ranking for the Charlotte area, and we believe staying focused on quality will keep us among the nation’s most innovative health care providers.”

The practices receiving NCQA Level 3 PCMH recognition were: South Point Family Practice in Belmont, Stanley and Mount Holly; CaroMont Internal Medicine; and CaroMont Family Medicine in Belmont, Lowell/McAdenville and Kings Mountain. Huitt said the goal is for all 21 CaroMont primary care practices to reach Level 3 by January 2012.

The NCQA recognition is valid for three years. The standards are aligned with the joint patient-centered medical home principles established with the American College of Physicians, American Academy of Family Physicians, American Academy of Pediatrics and American Osteopathic Association.

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations.