Please arrive 15 to 30 minutes early for your appointment and bring a list
of your current medications, your copay and insurance card. An interpreter
can be provided for the patient if needed.
Payment is expected when services are rendered. If you are under an HMO
or PPO, contracts require you to pay your copayment at the time of each
visit. With each visit, you will receive a statement that itemizes all
charges and summarizes your account. Patients paying cash will be asked
to pay after the appointment, and will receive a 50% discount.
Follow-up appointments can be made at checkout, by phone or through the
MyChart. Test results will be returned via phone from a staff member, through the
MyChart or through mail. Your medical records are confidential. We will not release
any medical information unless we have written authorization from you.
For routine refills, please contact your pharmacy. They will contact us
with information we need. Certain medications, such as controlled substances,
will not be filled on weekends, holidays or evenings.