Patient Safety

Lady having telehealth visit

Patient Safety

Your health and safety are our top priority. We strive to provide our patients with compassionate, exceptional and highly reliable care. Here is what we have been doing to keep you safe:

  • COVID-19 screenings – Patients and visitors are screened before entering all CaroMont Health facilities and employees are screened prior to each shift.
  • Clean facilities – Our Environmental Services team works around the clock to keep all of our facilities clean, while following all disinfectant protocols and best practices.
  • Personal Protective Equipment (PPE) for patients – All patients are offered face masks before entering a CaroMont Health facility.
  • Telehealth and Virtual Visits – CaroMont Health offers telehealth and virtual visits in most primary care, urgent care and specialist offices. From routine exams and well visits to some sick visits, more convenient care is now just a phone call or click away.
  • Visitor Restrictions - To help protect the health of our patients and employees, CaroMont Health has implemented visitorrestrictions and screening requirements for all CaroMont Health facilities, in accordance with the latest guidance from health officials and aligns with visitor requirements in other hospitals in North Carolina.