Pre-Registration

Thank you for selecting Gaston Memorial Hospital for your upcoming admission. If there is anything we can do to make your stay more pleasant, please tell a member of our staff. Gaston Memorial Hospital strives to ensure that your visit with us is a pleasant experience.

Why Pre-Register?

We care about making your admission as easy as possible. Pre-registration provides the following benefits:

• It allows us to make better use of a patient’s time when they arrive for a scheduled service.
• It provides GMH the opportunity to contact a patient’s insurance plan in advance of their appointments/admissions to ensure that appropriate pre-authorizations are obtained from the insurance company. This enables patients to receive the maximum benefit offered by their insurance company.
• It allows GMH to provide an estimated amount due from the patient. We can then offer payment options and/or alternative options prior to service so that the patient will not have to worry about this upon arrival or after service.

How to Pre-Register?

On the day you are given your surgery date, please call 704-834-2914. It is necessary for you to complete this step prior to your pre-surgical appointment.

• You will speak to an Access Management Representative.
• The purpose of this call is to obtain necessary personal information such as your correct name, address, contact phone numbers, employment and insurance information.
• You will need to have your insurance cards readily available.

Resources

For any scheduled procedure or admission, you can pre-register by clicking on this link.

For maternity admissions, you can pre-register by clicking on this link.