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CaroMont Health Directory


Hospital Information Desk 704.834.2104
Billing Office 704.834.2931
Patient Relations 704.834.2682
Medical Records 704.834.2111
Hospital Pre-Registration 704.834.2914
Human Resources 704.834.2141
CaroMont Health Foundation 704.834.4034
Volunteer Services 704.834.2255
Lost and Found 704.834.3536
Gift Shop 704.834.2258
Spiritual Care  704.834.2888

How can we help?

Billing Questions

We hope the links below will answer some of your questions about the financial aspects of your visit. Professionally-trained financial counselors are available to assist you with financial needs and concerns. Please do not hesitate to ask them for assistance.

Medical Records Questions

Our medical records request process ensures your medical records are safely and confidentially maintained, while providing you ready access when you need them. There are a few ways you can request copies of your medical records. Click here to learn more

MyChart Questions

MyChart is a secure, online patient portal that helps you quickly access your health information, request appointments, view lab results, message your doctors and much more – anytime, anywhere. If you have visited a CaroMont Health hospital or doctor’s office, you are eligible for a MyChart account. You can even manage your child’s health information or request proxy access for other family members (such as elderly parents) with permission. MyChart is completely free and easy to use. Click here to learn more

Appointments & Scheduling Questions

Find a provider near you and schedule an appointment. Online scheduling is available for primary care and select specialties. Already a patient? Access your MyChart account and schedule an appointment. Visit our Appointments page to learn more or schedule a new patient visit.

Send us a message.

Disclaimer: This form is for general inquiries only. Please do not include private information, such as details about your medical record or financial information, in this form. All appointments and billing requests should be made through your doctor's office. If you have a complaint, please contact one of our Patient Representatives at 704.834.2694.

MyChart Information

MyChart is a secure, online patient portal that helps you quickly access your health information, request appointments, view lab results, message your doctors and more.

Parking & Maps

Find a campus map and parking information for CaroMont Regional Medical Center in Gastonia here.  

Visitor Information

At CaroMont Health, the safety of our patients and employees is our highest priority. Family members and care partners are welcomed to our facilities with the following guidelines in mind.