Patients & Visitors

About Your Stay at CaroMont Health

The best care includes effective communication between you, your family, your physicians and other members of your healthcare team. We welcome and encourage your participation and input. Our skilled staff hopes to make your stay with us, whether extended or not, as comfortable as possible. Every member on our staff works to provide care that preserves each patient's dignity and promotes a positive self-image. We understand that superior medical care is only possible when it is both compassionate and personalized. You can expect respectful service from our entire team.

At CaroMont Health, you will benefit from care that fully recognizes your right to:

  • Gain full, clear and up-to-date information about your diagnosis, treatment and prognosis
  • Contribute to your medical decisions with informed consent
  • Make advance medical directives
  • Refuse treatment as permitted by law, with full knowledge of the possible medical consequences
  • Expect that all records and communications about your healthcare will remain confidential
  • Designate visitors who will have the same visitation privileges as family members, whether or not they are legally related to you
  • Be made fully aware of any available financial resources for your medical care

If you have any questions regarding your rights and options, please do not hesitate to ask a staff member or volunteer. You also have the right to submit concerns or issues about your care to the Patient Representatives or Management staff without fear of compromising your care. At CaroMont Health, we want every patient and family to benefit from affordable, extraordinary treatment in a safe environment. We want to partner with you to ensure that you receive superior quality, personalized care.

You can contact our Patient Representatives Department at 704.834.2694.

Additionally, we maintain tobacco-free campuses. We respectfully ask that anyone on the premises refrain from using tobacco products while on hospital grounds.

Together, we can continue to make CaroMont Health a standout in the medical world. We always want to be recognized as a healthcare provider known for delivering first-rate, respectful treatment to every patient, utilizing the latest medical technology, and always providing support for the community.