Renovation and Expansion Underway for CaroMont Regional Medical Center
CaroMont Health today announced several projects and partnerships being
implemented in Emergency Medicine at CaroMont Regional Medical Center.
The goal of this effort is to enhance emergency medicine offerings in
the county and continue to improve patient experiences.
Emergency services play a pivotal role in a health care system and the
increasing demand for these services is seen in emergency departments
across the country. CaroMont Health treats an average of 100,000 patients
each year making it one of the busiest emergency departments in North
Carolina. This high patient volume places it in the “Mega ED”
category; only five percent of emergency departments in the country see
this annual high patient volume. Despite this trend, CaroMont Regional
continues to be well below national medians for wait times.
“We are known across the country for providing exceptional care,
and our ED services must reflect that standard,” said Doug Luckett,
President and CEO at CaroMont Health. “Our ED is a major entry point
for patients, so it is critical that we provide an excellent experience
With this in mind, CaroMont Health is working to create opportunities for
improvement. Here is an overview of the projects underway at CaroMont Health:
Renovation: Over the next several weeks, CaroMont will begin a major renovation and
expansion project for the Emergency Department (ED) at CaroMont Regional
Medical Center. The $16.5 million project will add more than 20,000 square
feet of space to the existing department, including a larger waiting room
and intake area for patients and four private triage rooms. Additionally,
imaging will be relocated to better facilitate basic radiology procedures
directly from triage, and a dedicated pediatric unit will offer separate
waiting, triage and treatment rooms.
The project will take place in multiple phases over the next 18 to 24 months.
To minimize interruption during the renovation, the main patient waiting
area and entrance will be relocated to the opposite side of the ED. The
patient waiting room will transition to what is currently overflow seating
and traffic patterns for patients and ambulances will also shift, with
all traffic entering from Entrance B (Veterans Drive) beginning Friday,
August 22. During this time, additional services will be provided to patients
and visitors, including security-monitored parking and valet services.
“This expansion project is important for the residents of our community,”
said Doug Luckett, President and CEO at CaroMont Health. “Our last
renovation of the Emergency Department was about 15 years ago and was
designed to service 60,000 patients a year. We’ve made good use
of that space, but we’re ready to expand our footprint and services
to ensure we continue to provide excellent care well into the future.”
Emergency Medicine Provider Partnership: CaroMont Health recently began a partnership with ApolloMD, a physician-owned
multispecialty practice that provides emergency medicine physician staffing.
ApolloMD’s leadership team works closely with each partner hospital
to improve patient care within the department by decreasing wait times
while improving patient satisfaction and clinical quality.
The collaboration between CaroMont’s ED staff and ApolloMD has made
for a very smooth transition, and patients are already seeing positive
results. In fact, since ApolloMD began work at CaroMont on July 1, 2014,
the typical wait time in the ED has decreased by 20 percent.
“We are dedicated to providing the highest quality Emergency Medicine
services and committed to working collaboratively across specialty lines
to better serve Gaston County,” said Yogin Patel, MD, President
for ApolloMD Region IV. “We look forward to working closely with
CaroMont’s incredible nursing team and skilled medical staff to
build a lasting partnership with the community and a strong, thriving
Emergency Medicine practice.”
CaroMont Regional Medical Center – Mount Holly Construction: In January 2015, CaroMont Health will open CaroMont Regional Medical Center
– Mount Holly, a freestanding ED located across from Mount Holly’s
city offices. The goal of this new facility is to offer more than 20,000
residents in the northeastern part of the county more convenient access
to emergency care and to alleviate some of the volume at the ED at CaroMont Regional.
The 38,000 square foot facility is uniquely designed using an innovative
“no wait” model for patient care delivery. Upon entering,
patients are immediately taken back for triage and initial assessment
into one of the six Rapid Medical Evaluation (RME) rooms where they are
seen by a physician/nurse team. The ED has 12 exam rooms and two resuscitation/trauma
rooms. Also included is a diagnostic imaging suite (CT, X-Ray, Ultrasound)
“Once again, we are able to build, expand and grow in our own backyard
with our community encouraging us,” said Luckett. “We are
pleased to offer this level of service to Gaston County.”