News and Information

Caromont Regional Medical Center And Specialists On Call Collaborate To Provide Immediate 24/7/365 Access To Neurologists For Stroke Patients


In February, CaroMont joined forces with Specialists on Call, Inc. (SOC) to provide advanced teleneruology services to help diagnose stroke or other neurological conditions. This collaboration will deliver the country’s best neurologists directly to the bedside of stroke patients within 15 minutes or less via telemedicine. Working together, Caromont physicians and SOC’s board certified, fellowship trained neurologists will treat patients suffering stroke or any other neurologic emergency.

“CaroMont Regional Medical Center is excited and proud to offer this innovative service to our community,” said Tristy Love, Stroke Coordinator. “Acute stroke patients will be evaluated by the ED physician and receive a neurology consult within minutes of arrival. Our goal is to provide rapid evaluation and treatment for stroke and other neurological emergencies; and, to provide our patients and the communities we serve, with the best possible outcomes.”

Quick assessment and treatment is critical for patients with stroke and other neurological conditions. When an ED physician at CaroMont suspects that a patient is having a stroke, SOC are ready to evaluate the patient within 15 minutes via a cart enabled with two-way sound and video much like Skype. With the assistance of the ED physician and staff, the neurologist will facilitate an examination of the patient, view the CT scan and have an opportunity to interact with the patient and family members. The neurologist, along with the ED physician, will make an assessment to determine the best treatment for the patient.

The patient response has been very positive, with the only downside being that hugging a computer screen just isn’t the same as hugging a real person. However, CaroMont physicians and nurses are more than happy to provide hugs when necessary!

Specialists On Call currently provides teleneurology services to more than 300 hospitals nationwide and has conducted over 60,000 consultations via telemedicine since the company’s inception. Their experience and commitment to clinical quality has earned them both the leadership position within the telemedicine industry as well as The Joint Commission’s Gold Seal of Approval.

“With stroke, time is of the essence,” commented Specialists On Call’s CEO, Dr. Joe Peterson. “We offer fast, high quality neurology care from highly trained neurologists. It’s a win for the patients, their families and CaroMont Regional Medical Center. We’re thrilled to be working with them and making a real difference within their community.”


About CaroMont

CaroMont is an independent, not-for-profit healthcare system located in Gaston County, North Carolina. It is the county’s largest employer employing nearly 4,000 employees and is supported by a medical staff of more than 300 physicians. Caromont is comprised of eight affiliates including Gaston Hospice and Caromont Medical Group, 43 primary and specialty practices and its flagship facility, Caromont Regional Medical Center (CRMC), a 435-bed magnet hospital for nursing excellence.

CaroMont is a viable health care entity that provides the community with high quality care at a minimal cost and is committed to ensuring that every man, woman and child in Gaston County is given every opportunity to live a happier and healthier life. Caromont has been recognized for its quality and overall performance by the following experts:

  • Thomson Reuters 100 Top Hospitals 2012
  • Top Performer in the Joint Commission Key Quality Measures for heart attack, heart failure, pneumonia, and surgical cal in 2010.
  • HealthGrades Distinguished Hospital Award for Clinical Excellence™ for 4 years in a row, 2010, 2011, 2012 and 2013.
  • A 2011 Top Performing Hospital for providing high quality, efficient care as a part of the Premier Healthcare Alliance QUEST program.

CaroMont Health is located at 2525 Court Drive in Gastonia, N.C., and can be reached at (704) 834-2000. Additional information is available at .

About Specialists On Call

Specialists On Call, Inc. (SOC), is the leading provider of physician consultation via telemedicine. The first Joint Commission-accredited telemedicine company, SOC provides more than 300 hospitals across the US including leading health systems with vital 24/7/365

on-demand access to highly qualified, telemedicine-experienced, board certified, fellowship trained specialty physicians. SOC reduces the cost of on-call coverage, provides otherwise hard to find specialty coverage, improves patient care & hospital financial dynamics, and improves the workplace satisfaction of physicians and staff at our hospital clients by reducing the call burden and providing specialty backup.

For more information please visit

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